Connect with your customers where they already are on WhatsApp. The WhatsApp module lets you send text and image messages to individual customers or in bulk, manage live conversations from a built-in chat inbox, and create reusable templates with dynamic variables all from your app dashboard.Send personalized messages using template variables like name, email, phone, and business name replaced automatically per recipient. View full message logs with delivery details, sync your ChatFlow conversations directly into the inbox, and reply to customers without ever leaving your dashboard. Every API key is encrypted and never exposed security is built in from the ground up.
The admin panel gives you complete control over your WhatsApp integration. Connect your ChatFlow account by entering your API base URL, API key, and session name in Settings — the API key is encrypted immediately and never shown again in the UI or any logs. Create reusable message templates with dynamic variables that are automatically replaced per recipient — name, email, phone, business name, and date. Send messages from the Send Message tab, monitor delivery in Message Logs with full provider response details, and sync conversations from ChatFlow directly into the Chat Inbox. Manage templates — create, edit, activate, deactivate, and delete — all from one dedicated tab.
The WhatsApp module is an admin-facing tool that gives your team a complete WhatsApp communication hub inside the app dashboard. Send a message to a single customer, select multiple customers for bulk sending, or type in a manual phone number directly. Attach an image with an optional caption, choose a saved template, and send — the system handles duplicate numbers, skips invalid entries, and logs every message individually. The Chat Inbox shows all synced conversations with a search bar, message history, read status, and the ability to open, reply, close, and reopen any conversation thread.
All features available as soon as the module is unlocked. No extra configuration.
All features available as soon as the module is unlocked. No extra configuration.
Everything you need to know about AppMin CMS
The module connects through ChatFlow — you need a ChatFlow account with an active session. Enter your API base URL, API key, and session name in the Settings tab to connect.
Yes — select multiple customers from your list or enter manual phone numbers for bulk sending. The system automatically skips duplicate numbers and invalid entries and creates a separate message log for each recipient.
When you create a template, you can include variables such as name, email, phone, business name, and date using double curly bracket syntax. When the message is sent, these are automatically replaced with each recipient's actual data.
Yes — your API key is encrypted immediately when saved and is never shown again in the UI, never returned in any API response, and never stored in message logs or provider response records.
Yes — sync your ChatFlow conversations into the Chat Inbox, view full message threads, and reply directly from the dashboard. Conversations can be marked as read, closed, or reopened at any time.
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